Refunds

At Engines Parts, we want customers to clearly understand how refunds are handled after an order change, cancellation, return, or claim. Refunds may apply when one or more parts are canceled, when a complete order is canceled, when a tax exemption is approved, or when a return or claim is processed. Each refund request is reviewed according to the applicable policy, and approved refunds are issued back through the original payment method whenever possible.

Refund Processing Time

Refund processing time varies depending on the method of payment used. The credit can be returned to the original payment method in 6-10 business days after the refund (total or partial) is processed. Please consider that the refund processing time may vary depending on the method of payment used.

When a part or several parts in order were canceled. For example, Part NLA, Partial cancellation, Tax exemption (When applied) For the cancellation of a complete order. Regular return of an order. Claims.

How You'll Receive Your Refund

According to U.S. law, refund credits must be returned to the card of the original purchase. If the card can no longer be charged back (lost card, stolen card, or when the refund gets denied because the customer's bank declines it.), we’ll use Zelle to process the refund to your account.